Question 1

How long does delivery take within South Africa?

Accepted Answer

Standard delivery across South Africa typically takes 2 to 5 business days. We offer a 1-2 day handling time to ensure your pet supplies are packed with care.

Question 2

Do you offer free shipping on pet food?

Accepted Answer

Pampered Pets often run specials like free shipping however, you need to keep an eye out for those. Otherwise they offer competitive shipping rates.

Question 3

What is your return policy for pet wellness products?

Accepted Answer

We offer a 30-day return policy for unopened and unused wellness products. Simply contact our support team at info@pampered-pets.co.za to initiate a return.

Frequently Asked Questions

Do I need to register as a user to buy?

How is my order delivered to me?

I am excited about my new toy! How long until it gets here?

What is the cost of delivery?

How do I order?

How do I pay for my order?

I wagged my tail at the door...all day long but the courier never came?

What if my new toy is broken or doesn't fit?

Get Special Deals & Offers